Our process
A clear path from brief to dispatch
Six steps, each with a defined hand-off. You always know what we need from you, what you'll receive, and what has been approved.
- 01
Share your requirements
Send your product brief through the quote form — tech pack, reference sample, sketch or idea.
- You provide
- Product type, quantity, references, branding needs and destination.
- We provide
- A review of your brief and any clarifying questions.
- 02
Feasibility & quotation
We check materials, construction, minimums and decoration, then send a written quotation.
- You provide
- Answers to open specification questions.
- We provide
- A quotation based on your specification, with any conditions stated.
- 03
Sample development, if needed
Where a sample is required, we develop it to the agreed specification.
- You provide
- Confirmation of the sample order and any artwork or labels.
- We provide
- A sample made to the agreed specification for your review.
- 04
Buyer review & written approval
You review fit, materials, colour and branding. Changes are agreed before bulk.
- You provide
- Feedback and written approval of the final sample or specification.
- We provide
- Updated sample or specification where changes are needed.
- 05
Bulk production
Production follows the approved sample and written specification.
- You provide
- Order confirmation as set out in the quotation.
- We provide
- Production to the approved standard, with project updates.
- 06
Final inspection, packing & dispatch
Finished goods are checked, packed to your instructions and prepared for dispatch.
- You provide
- Packing, labelling and shipping instructions.
- We provide
- Inspection against the approved standard, packing and dispatch preparation.
Timing
How timelines are set
Lead times depend on the product, materials, sampling rounds, approvals and order size. Rather than publish a number that may not apply to your project, we confirm a timeline in writing after reviewing your brief and checking material availability.
The timeline is measured from the point where the specification is approved and materials are confirmed. Changes after approval may affect it — we'll always tell you how before you decide.
Owner to confirm: add validated lead-time ranges here once operations confirm them.
Have a product in mind?
Send your brief and let's assess the best production route.